"service & delivery perfect"

beoordeeld zondag 25 juni 2017

"We have used a couple of times and we are pleased with this purchase"

beoordeeld woensdag 5 april 2017

"Nous avons été extrêmement déçus par le produit reçu : - les pièces à assembler sont très légères pour de la soit-disant fonte ; - l'assemblage n'est pas aisé du tout car les explications fournies pour le montage sont approximatives ; - certaines pièces ne s'emboîtent pas correctement ; - le grillage de la porte est déjà cassé à un endroit et cette porte est complètement de travers ; - dès qu'une pièce bouge un peu lors de l'assemblage, le revêtement "bronze" s'enlève et laisse apparaître du métal gris. Au final, nous nous retrouvons avec un produit qui ne correspond pas du tout à la qualité que nous attendions suite à la description et aux commentaires lus sur le site. Nous sommes extrêmement déçus par la qualité du produit reçu et avons demandé un retour du produit avec remboursement de l'achat. Nous attendons de voir la réaction du service clientèle. Peut-être que celui-ci méritera un autre commentaire que mauvais ou médiocre. Nous l'espérons en tout cas !"

beoordeeld donderdag 30 maart 2017

"Nice product at excellent price."

beoordeeld dinsdag 1 maart 2016

"Looks very sturdy, very heavy. Got a bargain I think"

beoordeeld maandag 30 november 2015

"zum grillen nicht wirklich geeignet. Ansonsten sehr schön"

beoordeeld zaterdag 14 november 2015

"Terrific cheminee"

beoordeeld donderdag 27 augustus 2015

"De 2 eerste Santa Lucia's dat ik bestelde waaren voor "Cadeau's" aan vrienden, en waaren echt blij mee dat ik ook eentje voor mij kocht, en .. PERFECT .."

beoordeeld donderdag 23 juli 2015

"Unfortunately the area of the country I live we have not had the opportunity to use it yet but I am sure we will get value for money from it."

beoordeeld dinsdag 12 mei 2015

"gute Qualität"

beoordeeld maandag 4 mei 2015

"Product first rate and no trouble when it comes to assembly."

beoordeeld maandag 4 mei 2015

"brandt goed prima kachel"

beoordeeld zondag 19 april 2015

"Good solid chiminea."

beoordeeld dinsdag 31 maart 2015

"Excellent"

beoordeeld maandag 30 maart 2015

"Good"

beoordeeld woensdag 25 maart 2015

"Bit fiddly to put together. Only complaint is the main bowl had been unbolted to get in the box and instead of putting the bolts in the pack with the rest they threw them in the box loose, nearly lost the washers and nut in all the packing"

beoordeeld vrijdag 6 maart 2015

"fidèle à ce que j'avais pu me faire comme idée"

beoordeeld dinsdag 24 februari 2015

"e pesante, è giusto che sia cosi, facile da montare e molto carino, specialmente per il barbecue"

beoordeeld woensdag 4 februari 2015

"Excellent"

beoordeeld dinsdag 20 januari 2015

"Wife very pleased with it"

beoordeeld maandag 29 december 2014

"What can i say?! every single piece when trying to assemble it needed 'bodging' screws missing, too many of the wrong size, extra bit and bits that just didn't fit. Where on earth was this manufactured??? extremely bad, no pride in there work at all."

beoordeeld donderdag 25 december 2014

"La cheminée en fonte est fissurée au niveau de la porte car l'épaisseur de la fonte est insuffisante (défaut de fabrication et/ou de conception). La qualité de la visserie est très médiocre ainsi que les clés fournies. La notice de montage et d'utilisation ne sont pas en Français. Si vous avez le même produit mais plus robuste, plus grand (diamètre 70 cm) et plus haut avec une fonte épaisse de 5 mm minimum... ou en acier inoxydable de qualité 18/10 ép. 2,5 mm, je suis très intéressé."

beoordeeld vrijdag 8 augustus 2014

"we have used it a few times now and it is wurth every penny..."

beoordeeld zaterdag 2 augustus 2014

"Really pleased with product ...door handle was bent on arrival but easily fixed"

beoordeeld zondag 20 juli 2014

"Exactly as described on the web site. A bit fiddly to build but did not take long and tools provided. Looks good, now just waiting for time to sit and enjoy it."

beoordeeld maandag 30 juni 2014

"It is was it says on the box thankyou"

beoordeeld donderdag 26 juni 2014

"Der Ofen ist gut, Wenn der Wind dreht lässt er sich nicht so gut drehen, es fehlt oben ein weiterer Haltevorrichtung zum besseren umstellen. Danke OK"

beoordeeld maandag 2 juni 2014

"tout ok"

beoordeeld woensdag 28 mei 2014

"very good product"

beoordeeld zaterdag 24 mei 2014

"Very good"

beoordeeld dinsdag 20 mei 2014

"dommage que c est pas plus gros si jamais vous aviez un modele plus gros je prends"

beoordeeld vrijdag 11 april 2014

"This is such a well made item, I could not believe the quality especially at such a Fantastic Price. I had a Clay one previous to this one and although it was covered throughout the Winter when not in use, when I removed the cover there was a big crack in it, so I thought I would invest in a Cast Iron Chimenea and I am not disappointed with the quality of the Santa Lucia Chimenea. Brilliant!!!"

beoordeeld donderdag 3 april 2014

"Het product is kapot, Pimrose wil daarover eerst met de leverancier contact opnemen voordat ze mijn probleem oplossen. Volgens de wet zijn ze gewoon direct verantwoordelijk los van de leverancier en zouden ze het op moeten lossen."

beoordeeld woensdag 3 juli 2013

"Ziet er goed uit geleverd wat gevraagd werd."

beoordeeld dinsdag 11 juni 2013

"Excellent"

beoordeeld maandag 3 juni 2013

"After putting it all together.. the safety door don't fit properly I got to force it to close. and the air vent below is to lose gaps in it so it don't shut the air off. apart from that I love it I have had a great BQ and fire :)"

beoordeeld maandag 20 mei 2013

"Good"

beoordeeld zondag 17 maart 2013

"Good"

beoordeeld maandag 11 maart 2013

"Good"

beoordeeld donderdag 7 maart 2013

"Seems like a lovely chimenea. First unit I got broke where leg was attached, perhaps the cast iron was too thin there. Primrose sorted things out by sending a new unit."

beoordeeld woensdag 3 oktober 2012

"bereitet kuschlige Wärme, ein Ofendichtungsband sollte man bei der Montage mit einbauen, sonst qualmt es überall heraus.Die Tür ist sehr wacklig,aber es geht. "

beoordeeld zondag 12 augustus 2012

"This was exactly what my sister and brother-in-law wanted. It looks great, and they are very pleased with it. It will get a lot of use."

beoordeeld vrijdag 25 mei 2012

"this is a great product! a bit of a gong show to put together, but once accomplished, the unit outputs some great heat. we seasoned it as recommended (not sure if by the manufacturer or what we found online), and then used the chimenea to whip up some pizzas. we found it cooked great! also, it retains heat after the fire, but not as much so as the old clay chimenea we had. we find this preferable, as it presents less of a danger to our dogs."

beoordeeld dinsdag 10 januari 2012

"Incredibly fast delivery - ordered at lunch time - arrived next morning."

beoordeeld dinsdag 29 november 2011

"Excellent company to deal with. Very fast delivery & excellent communicating. Brilliant chimenea had it fired up at the weekend & was fab! Thankyou to Primrose for sending extra bolts & washers out."

beoordeeld maandag 11 juli 2011

"I was very pleased with the Santa Lucia cast iron Chimenea, the delivery was very efficiant. I had 2 previous clay chimeneas from Home base, It took them 8 weeks to deliver...than they cracked!!!...I must say well done! Pete Dogra"

beoordeeld donderdag 7 juli 2011

"All good !"

beoordeeld woensdag 17 november 2010

"the chimenea is a lovely feature at work. I have a cream teas place in an old farm on the southdowns way. my customers,who hike in all sorts of weather have commented on the chimenea as they huddle around the warm fire. also the cover is great for keeping the rain off. check my web page out www.southdownsway-hikersrest.com many thanks K Harley"

beoordeeld woensdag 17 november 2010

"the chimenea is a lovely feature at work. I have a cream teas place in an old farm on the southdowns way. my customers,who hike in all sorts of weather have commented on the chimenea as they huddle around the warm fire. also the cover is great for keeping the rain off. check my web page out www.southdownsway-hikersrest.com many thanks K Harley"

beoordeeld woensdag 17 november 2010

"Instruction not easy to read and scant in detail. But once assembled looks the part -unfortunately weather has turned so haven't been able to use it. But looking forward to a nice Winter BBQ with my feet up warming. Other than that excellent quality. Great service from Primrose. Hope to shop again"

beoordeeld woensdag 10 november 2010

"Delighted with the chimnea i recently received from primrose no complaints whatsoever."

beoordeeld donderdag 4 november 2010

"The item was exactly as described, delivered very quickly and was in active service the same day. Good value."

beoordeeld dinsdag 2 november 2010

"A very good prduct, that whent together quite quickly. You kept your promise and they arrived on time the next day. Well done"

beoordeeld maandag 18 oktober 2010

"Prompt delivery and excellent value for money. The product was relatively easy to put together. I haven't had chance to use the chimenea as yet, but in terms of size and appearance, it's exactly what I was hoping for. As such, I cannot forsee any problems. Many thanks."

beoordeeld zondag 10 oktober 2010

"i am really pleased with my purchase of a chimmine."

beoordeeld dinsdag 5 oktober 2010

"lovely item and arrived on time. thanks you "

beoordeeld woensdag 29 september 2010

"I was very pleased with the quality and the ease of assembly the only reason for not giving 5 stars was the grate which was made of very thin metal "

beoordeeld dinsdag 28 september 2010

"i found your service very good and also good value for the money we spent.yours k burgess."

beoordeeld woensdag 22 september 2010

"Fantastic delivery turn around, ordered at 13.30 and received the following morning. Would definately use you again."

beoordeeld donderdag 16 september 2010

"The Chiminea arrived in good time and the service we received was first class. A little bit fiddly to put together and the drawing / instructions are not great but some degree of common sense with get the job done. We used it for the first time a few nights ago at a BBQ on what was a pretty cool evening. It threw out a considerable amount of heat and our friends commented on how impressed they were with it. Overall a great success. "

beoordeeld woensdag 15 september 2010

"Lovely bronze chiminea, kicks out serious heat. Although promised delivery next day, they phoned to apologise and it was here next day, otherwise great service and fair value. Would buy from Primrose again."

beoordeeld maandag 13 september 2010

"hi as yet we have not been able to use the item, but it lookes really fantastic, and was much larger than we expected which was brilliant, we would definatly purchase from primrose again, the delivery was really fast, and it was great value for money. AMAZING."

beoordeeld maandag 6 september 2010

"Very pleased with product apart from the fact that it is rusting already Thanks"

beoordeeld dinsdag 17 augustus 2010

"exellent"

beoordeeld zaterdag 31 juli 2010

"well packaged and delivered very quick. easy to put together and cooks a good bbq."

beoordeeld woensdag 28 juli 2010

"Have not used the chimnea yet but really pleased with it and great delivery to us here in Scotland so thank you"

beoordeeld dinsdag 27 juli 2010